Service Office Associate Texarkana

Lafferty's TV & Appliance

Service Office Associate

Full Time • Texarkana
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Lafferty’s is a family‑owned and locally operated home center and appliance retailer, proudly serving the Texarkana area for over 50 years. What began as a small appliance repair business has grown into a trusted destination for appliances, furniture, mattresses, and home services. Lafferty’s is known for exceptional customer service, knowledgeable staff, and a strong commitment to the community. The Summerhill service office plays a key role in supporting customers by handling service requests, dispatching calls, and coordinating with our field teams to ensure smooth operations.
Position: Service Office Associate – Accounts Receivable Focus
Location: Texarkana, TX
About the Role:
We’re looking for a motivated and organized individual to join our team. This role is a mix of clerical, customer service, and administrative assistant responsibilities, with a primary focus on accounts receivable. You’ll be the friendly voice on the phone, the helpful face for our clients, and the organized hand behind dispatching calls to our sales and service teams.
Key Responsibilities:
  • Manage accounts receivable and maintain accurate records
  • Answer phones and assist with customer service inquiries
  • Take and dispatch calls efficiently
  • Meet with clients in person as needed
  • Perform general clerical tasks to support the office
  • Communicating with incoming electronic service requests 
Ideal Candidate:
  • Strong organizational and communication skills
  • Friendly, professional, and customer-focused
  • Comfortable multitasking and working in a fast-paced environment
  • Experience with clerical work, accounts receivable, or customer service is a plus
Why Join Lafferty Home Center?
  • Friendly and supportive team environment
  • Opportunity to grow and develop your skills
  • Serve the Texarkana community with a trusted local business
If you’re ready to be part of a team that values service, professionalism, and community, we want to hear from you!
Compensation: $35,000.00 per year




This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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Benefits of working in the Retail Industry

Opportunity for Growth
If you want a managerial position in a fun environment, why not choose the retail industry? You can start off as a junior or associate manager of a store and work your way up to the top and be the manager. (Source: careeraddict.com)
Gain Skills You Can Use for the Rest of Your Life
71% of hiring managers say retail provides its employees with foundation skills and experiences that are transferable to other industries. (Source: nrffoundation.org)
Job Security
The Bureau of Labor Statistics indicates that the number of retail sales jobs is expected to grow by 17 percent between 2010 and 2020, which is in keeping with the average rate of growth for all other industries. That means job opportunities should continue to be plentiful. (Source: chron.com)